Food industry must start developing skills for the future, says think-tank IGD
According to the CEO of grocery research organisation IGD, Joanne Denney-Finch, the food industry must start to invest in skills development in order to deal with future challenges. IGD explained areas needing change at their The Food & Grocery Industry Skills and Employment Summit 2010, where they explained that following the recession, this coming decade will be a challenging one for those in food jobs and the industry as a whole.
The importance of communication skills
At the summit, CEO Denney-Finch explained how communication is the key to helping consumers make sustainable decisions when it comes to food and drink. As to the benefit for individual companies, she went on to say that:
Keeping up with technology
According to IGD, keeping up top speed with technology in the fast-moving food sector is absolutely essential. Technological advancements and innovations move at lightning speed, and IGD believe that those companies who can apply new technologies both quickly and effectively will be the most successful in the years to come.
Alongside these two main skill areas, IGD also highlighted the importance of analytical capabilities, teamworking structures and customer service improvements for successful food businesses.
The importance of communication skills
At the summit, CEO Denney-Finch explained how communication is the key to helping consumers make sustainable decisions when it comes to food and drink. As to the benefit for individual companies, she went on to say that:
"A company usually makes the best impression when its people speak openly, transparently and with a personal touch."
Keeping up with technology
According to IGD, keeping up top speed with technology in the fast-moving food sector is absolutely essential. Technological advancements and innovations move at lightning speed, and IGD believe that those companies who can apply new technologies both quickly and effectively will be the most successful in the years to come.
Alongside these two main skill areas, IGD also highlighted the importance of analytical capabilities, teamworking structures and customer service improvements for successful food businesses.
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