Starbucks offers food job workers NVQ training in food hygiene and customer service
Following in the footsteps of fellow food and drink industry corporation McDonalds, the American coffee house Starbucks is to offer food job workers the chance to train for NVQ qualifications.
Starting next summer, Starbucks will be offering supervisors the opportunity to enrol on in-house NVQ courses in food hygiene and customer service to gain a nationally recognised qualification. Junior employees at the multi-national company will be offered the same opportunity a year later in 2012.
Starbucks - which currently employs around 9,000 people on food jobs throughout the UK - is spending millions of pounds on these new training schemes, in order to improve customer experience and provide employees with a chance to develop their careers and skills.
The Managing Director at Starbucks UK & Ireland, Darcy Willson-Rymer, said:
Another beneficial part of the new plans for staff is the extra cash employees will be given to spend on developing hobbies and skills outside of the workplace, such as learning to speak a new language.
Starting next summer, Starbucks will be offering supervisors the opportunity to enrol on in-house NVQ courses in food hygiene and customer service to gain a nationally recognised qualification. Junior employees at the multi-national company will be offered the same opportunity a year later in 2012.
Starbucks - which currently employs around 9,000 people on food jobs throughout the UK - is spending millions of pounds on these new training schemes, in order to improve customer experience and provide employees with a chance to develop their careers and skills.
The Managing Director at Starbucks UK & Ireland, Darcy Willson-Rymer, said:
"The stores that are the best run have the best teams. Investing in [our] people will make for a better customer experience and makes good business sense. We're trying to build a company that balances corporate social responsibility with profitability."
Another beneficial part of the new plans for staff is the extra cash employees will be given to spend on developing hobbies and skills outside of the workplace, such as learning to speak a new language.
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